UDOT app wins award for digital pioneering

SALT LAKE CITY — The pioneering sprit has always been in Utah’s blood. From the Winchester rifle, Word Perfect and wider Pioneer Streets, to the Roadometer and Television, Utah has always tried to be at the forefront of technology.

In the digital age, the Utah Department of Transportation (UDOT) has continued as a technological pioneer, especially in the field of Intelligent Transport Systems (ITS). It was recently awarded a “Best of ITS” award by the ITS World Congress this fall for its Citizen Reporter app, which was piloted during the 2012-2013 winter season.

Citizen Report Screenshot

A screenshot of the Citizen Report app

The app, which is the first of its kind in the United States, is aimed at Keeping Utah Moving, specifically during winter months. It allows citizen volunteers to report on road weather conditions along specific roadways across the Beehive State, after a short training session. These reports give enhanced road weather information to travelers when the stakes are the highest — during inclement weather. 

In large, sparsely populated states like Utah, state DOTs have trouble providing up-to-the-minute accuracy on road conditions to travelers. It’s especially tough in Utah, where nearly 1,000 cameras statewide still can’t see every inch of roadway. But that’s where crowd sourcing from citizen reporters comes in, providing more accurate and timely information to the traveling public on conditions around the state.

Lisa Miller, UDOT’s Traveler Information Manager, said the program was extremely successful, with over 1100 reports last year from approximately 500 reporters. She predicts four times the usage of the app this coming year.

“Our early concern was that the data might not be reliable,” Miller said. “But what we’ve found is that the incoming data is 99% accurate.”

Other states, such as Idaho, Iowa, Kentucky, Michigan, Montana, Nebraska and North Dakota have requested information from UDOT to create similar programs in those states. The success of the program has spurred the department to produce another app, called Click N Fix, which allows the public to report potholes, burnt out highway lights, and other safety issues. The app will be more widely available to the public in early 2015.

The 2014 ITS World Congress

UDOT was awarded a “Best of ITS” award for “Best New Innovative Practice” in September.

“Crowd-sourcing is emerging as an effective means to both engage and serve the public, Miller said. “The public can now make more informed travel decisions, which impacts everything: safety, mobility, and the economy.”

To become a Citizen Reporter:

In order to become a UDOT Citizen Reporter, you will need to complete a brief training (either online or in person), take a short quiz and complete a sign-up form. The training takes approximately 10 minutes to complete. Once a volunteer has completed these steps, they will be provided with a login and PIN, and can begin submitting reports. Reports are submitted through the UDOT Citizen Reporting app, downloadable for Android and Apple devices from the Apple App Store or Google Play Store.

If you would like to become a Citizen Reporter, please follow this link to take the online training: www.udottraffic.utah.gov/training/citizenreporter. For more information or to schedule an in person training, email UDOTCitizenReporter@utah.gov.

You can download the Citizen Reports app for your iPhone or Android device.

 

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